Privacy Policy
What we collect, why, who sees it and how long we keep it.
Effective November 9, 2026. Last updated November 9, 2026. This version replaces our Privacy Policy updated January 22, 2023.
Who we are
MatchMachine is an astrology-based dating app for adults 18 and over. MatchMachine is operated by Jedi Technologies, Inc., 7887 E Uhl Street, Suite 503, Tucson, AZ 85710 (“we”, “us” or “our”). If you have any questions or comments about this Privacy Policy, contact us at support@matchmachine.com.
By downloading or using MatchMachine you agree to this Privacy Policy and our Terms of Service. If you are under the age of 18, you may not download or use MatchMachine.
What this policy covers
This Privacy Policy describes how the MatchMachine app and the website at matchmachine.com collect, store, use and share your personal information. It also describes how you can control and protect your privacy.
It does not apply to the practices of companies that we do not own or control, such as Apple, Google or a website we link to. Their own privacy policies apply when you use them.
Controlling and protecting your privacy
- Personal safety. After getting to know someone online, you may choose to meet them in person. If so, be careful and use common sense. Never meet someone in private for the first time: choose a public place, and tell a friend. Read how to protect yourself from fraud.
- Account settings. You can change your profile and settings at any time, pause dating to leave Discover, and block anyone.
- Deleting your account. You can edit or delete what you upload, and you can delete your account, but you can’t recall information that others have already received or copied, such as messages you sent. When you delete your account you’re signed out straight away and your data is removed, apart from what’s listed on our account deletion page.
- Location. The app uses your phone’s location only if you allow it, and only while you’re using the app. Other members see a city, never your exact location. You can turn location off in your phone’s settings, but then the app can’t find people near you.
- Signing in. There’s no password. You sign in with a code sent to your email, or with Google or Apple. Keep access to those private.
- What you post. Your profile is shown to other members, and what you send to a match is seen by them. They may share it further, for example with a screenshot. Don’t put anything on your profile or in a message that you want to keep private.
- Cookies and tracking. The app and this website use no advertising identifiers, no tracking cookies and no analytics company. Error reports from the app go to Sentry, described below. The app keeps you signed in with a token stored on your phone. Because we don’t track you across websites or apps, we don’t need to respond to “Do Not Track” signals, and nothing changes if your browser sends one.
Information we collect
We collect personal information when you sign up, sign in and use MatchMachine. The lists below cover everything we collect today.
What you give us
- Sign-in: your email address and first name, and, if you choose, your Google or Apple sign-in.
- Birth details: your birth date, birth time if you know it, and birthplace, and the chart we calculate from them.
- Profile: your first name, photos, gender, pronouns, orientation, who you’re looking for, what you’re looking for, prompts, and anything optional you add, such as job, education, personality type or birth order.
- Activity: your likes and passes, matches, messages, blocks, reports, ban appeals, friends, and your feedback on readings: “Sounds like me” or “Not quite” on a section, and which paragraphs stood out for you, with the fixed reasons you picked.
- Teleport: the city you pick, if you use Teleport to be discoverable somewhere else.
- Consent: which versions of our automated matching notice and our policies you accepted, and when.
- Support: what you write to us by email.
What we collect automatically
- Location: your phone’s coordinates when you open the app and have allowed location. Your phone’s own location service turns them into a city name.
- Last active day: the day you last opened the app, the day only, with no time.
- Device and errors: a push token, if you allow notifications, and error reports from the app.
- City search: the city names you type, and your IP address, go to LocationIQ to find the place. This isn’t tied to your account.
- Usage counts: daily totals, such as how many people came back or opened a report. These hold no user or device ID. To count a first time only once, your account notes which steps it has already been counted for, such as a first like. It doesn’t note your answer to “How did you hear about us?”, which only adds one to a total.
What we get from others
- Apple and Google, through RevenueCat: which plan you bought, its dates and renewals. Apple and Google take the payment, and card details never reach us.
- Other members: reports about you, and invites. When someone joins with your invite and it’s their first friendship, we add one to a count on your account of new people you brought in. You don’t see this count, and it doesn’t affect matching.
Some of this is sensitive personal information, including your sexual orientation, your exact birth details, your precise location and your messages. We use it only to provide MatchMachine and keep it safe, as described here.
How we use and disclose it
We process personal information: (i) to provide the service you ask for, under our Terms of Service, (ii) with your consent, such as for automated matching, location and notifications, (iii) for our legitimate interests, such as keeping members safe, securing MatchMachine, fixing errors and improving the service, and (iv) to meet legal requirements. Specifically:
- To match you and show you people, as described under Automated matching.
- To give you readings: your chart, forecasts, reports, friend comparisons and compatibility reports. Your feedback on readings is used to improve them, through totals per reading with no link to you.
- To keep people safe. We check messages, names and prompts automatically for phone numbers, moves to other apps, payment requests, investment pitches and selling adult content. We compare hashes of messages to spot the same text across conversations, and hashes of photos to spot one image on several accounts or a photo we removed being uploaded again. These checks only ask a person to look, and they count against you only if a person confirms them. Reports from other members also feed into enforcement. See how accounts get restricted.
- To run the service: showing your profile to others, delivering messages and notifications, handling subscriptions, and sending safety notices by email.
- To provide customer service in response to questions or concerns you bring to us.
- To find and fix problems, using error reports.
- To learn what works, using the daily totals above. They stay after an account is deleted and aren’t part of data exports, because nobody can be identified from them.
- To cooperate with law enforcement. We may disclose information about you to government or law enforcement officials to protect the safety and security of our members and the public, or to satisfy subpoenas, court orders or other legal requests. Where the law requires, we report child sexual abuse material to the National Center for Missing & Exploited Children.
- For business transfers. We may share personal information with another business in connection with a proposed or actual sale, merger or transfer of all or part of our business. We would require it to honor this Privacy Policy.
We don’t show ads in the app, we don’t sell your personal information, and we don’t share it for targeted advertising. We don’t send marketing email from the app.
Automated matching
Our own software calculates your chart from your birth details and compares it with other people’s charts. The compatibility scores decide the order you see people in. No AI model is involved, and your birth details don’t leave our backend for this. We ask for your consent to automated matching when you start. If you decline, you can’t use the app and you’re signed out.
What goes into your feed:
- Your birth details and chart, and other people’s
- Your location, rounded to about 2 km, to decide who is nearby
- Your age, distance and gender preferences, and the same preferences of others
- The day people last opened the app. Recently active people come first, and people inactive for over 30 days are hidden until they return
- Your own recent likes and passes, only to pace your likes and never to rank you for others
Your personality type and birth order don’t affect your score or who you see. Nobody is ranked by reply speed, likes received, subscription, friends or invites. To ask a person to review how matching works for you, use Request Match Logic Review in Settings, or write to us.
What other members see
- On your profile: your first name, age, city, photos, prompts and the other details you add, your Sun, Moon and Rising signs (Rising only if your birth time is known), and how compatible you two are.
- Never: your exact birthday, birth time or birthplace. Your signs and age together do allow a rough guess at your birthday. Your exact location isn’t shown either, and positions used for discovery are rounded to about 2 km.
- Matches see your messages. After a match ends, the chat stays read-only for 90 days.
- Friends you’ve agreed to compare charts with see your first name, first photo, signs and compatibility report.
- If you’re banned for fraud or identity reasons, people you’d exchanged messages with in the past 30 days get a safety notice with your first name and the reason. The law in California requires this.
The “Show only to LGBTQ+ users” setting is private and isn’t shown on your profile.
How we share it: companies that handle data for us
We share personal information with these service providers only so they can provide their service to us. They’re bound by contracts to protect it, and they’re not allowed to use it for their own purposes.
| Company | What it handles | Why |
|---|---|---|
| Convex | All app data, including profiles, messages and photos | Database, file storage and backend |
| Clerk | Email address, first name, sign-in tokens | Signing in |
| Google or Apple | Your sign-in, if you choose them | Signing in, under their own terms |
| Expo, and Apple or Google push services | Push token and notification text, which for a message includes the sender’s first name and a short preview | Delivering notifications |
| RevenueCat | A random purchase ID made for this, plan, subscription dates | Managing subscriptions |
| Apple or Google stores | Your purchase and payment | Taking payment, under their own terms |
| Resend | Email address and the text of safety emails | Sending safety notices |
| Sentry | Error reports with an internal account ID, and some session replays with all text and images masked. No name, email or birth details | Finding and fixing errors |
| LocationIQ | The city names you type and, from the app, your IP address, not tied to your account | City search for birthplace and Teleport |
| Cloudflare | Your IP address and the pages you request, in its logs | Hosting this website and our staff console |
| Google Fonts | Your IP address, when a page loads its fonts | Fonts on this website |
| MailerLite | Email addresses of people who joined our earlier waitlist | Waitlist emails, which you can unsubscribe from |
Your chart calculations and timezone lookups run inside our own backend, so your birth details and coordinates aren’t sent to anyone for them.
Access by our team
Our team uses an internal console for support and moderation. Every moderation action is logged by account ID and fixed code, with no free text. Support staff see account basics and standing. Moderators see what’s needed to review reports and appeals. Reading a member’s conversations or exact birth details through the console is switched off today. Before we switch it on, we will update this policy to say who can do it and why. Each such read would need a fixed reason and be logged.
Our team can remove a photo for a safety reason. A removed photo can’t be restored, and a fingerprint (hash) of it is kept, with no link to any account, so the same image can’t be uploaded again. If a photo may involve the abuse of a child, we don’t delete it: we take it off the profile and keep it, with the account it came from, so that we can report it and preserve it as the law may require. That record is kept even if the account is deleted, and nobody, including our team, can view the photo through the app or console.
When a photo is deleted or removed, phones that already showed it may keep a cached copy for a while, and a data export already made keeps it until that export expires.
Security and storage
We use industry standard security measures to prevent the loss, misuse and alteration of the information under our control, including encryption in transit. However, no system is perfectly secure, and we cannot guarantee that our security measures will prevent anyone from illegally obtaining this information.
MatchMachine is hosted in the United States, and our service providers process data in the United States and elsewhere. If you are outside the United States, your data is transferred to and processed in the United States. When we transfer personal data from the European Economic Area or the UK, we rely on safeguards such as the European Commission’s standard contractual clauses in our agreements with service providers. You can ask us for a copy of these safeguards at the address below.
How long we keep things
We keep personal information for as long as needed for the purposes it was collected for, to meet our legal obligations, and as permitted for our legitimate interests, such as keeping members safe. In practice:
| What | How long |
|---|---|
| Your profile, birth details, location, likes, active matches and messages, friends and reading feedback | While your account exists |
| Messages after a match ends | 90 days, or until either person deletes their account if that’s sooner |
| Moderation records | 90 days. Records our team confirmed have no end date |
| Hashes of messages | 30 days |
| Your data export file | 24 hours |
| Friend invites | 7 days, or until used |
| Push delivery records | 24 hours |
| Scrambled network addresses from the website’s free tools | About 7 days |
| Hashes of photos our team removed, and records of photos kept for child safety reporting | No end date set yet |
When you delete your account, your data is removed straight away in steps. A small amount stays, including more if you’re banned. See exactly what we keep. We also won’t delete data that we’re legally required to keep, such as data subject to a valid preservation order.
Your choices and rights
- See and download your data: Settings, then Download My Data gives you a ZIP file, available for 24 hours. You can ask once a day, up to twice in 12 months. You can also ask us by email. To protect your data, we only answer requests from the email address on your account, or after confirming the account is yours.
- Correct it: edit your profile in the app. Your birth date, time and place can each be changed once after you finish setting up. For anything else, email us.
- Delete it: see how to delete your account, in the app or by email.
- Pause or hide: pause dating in Settings to leave Discover, and block anyone.
- Notifications and location: turn these off in your phone’s settings. You can also switch off sky alerts in the app.
- Automated matching: ask a person to review how it works for you with Request Match Logic Review in Settings. Matching is how the app works, so to withdraw your consent to it, delete your account.
Write to support@matchmachine.com to use any of your rights. We won’t treat you differently for using them.
U.S. state privacy rights
Depending on where you live in the United States, including California, Colorado, Connecticut, Virginia and other states with privacy laws, you may have the right to:
- know what personal information we collect, use and disclose, and get a copy of it;
- correct it, and delete it;
- opt out of the sale of personal information, sharing for targeted advertising, and profiling that produces legal or similarly significant effects;
- limit the use of sensitive personal information; and
- appeal if we decline your request, by replying to our answer.
In the last 12 months we have collected the categories of personal information described under Information we collect: identifiers (such as email address and account ID), characteristics such as age and gender, commercial information (your plan), internet activity in the app, geolocation, photos, the contents of messages, and inferences such as compatibility scores. We collect them from you, your device, other members and Apple or Google, for the purposes under How we use it, and we disclose them for business purposes only to the companies under How we share it, to other members as described, and as the law requires. We don’t sell personal information or share it for targeted advertising, and we haven’t done so in the last 12 months. We use sensitive personal information only to provide MatchMachine and keep it safe, so the right to limit it doesn’t apply.
You can use these rights yourself or through an authorized agent. We may need to confirm your identity first, usually by matching the email address on your account.
California “Shine the Light”. California Civil Code Section 1798.83 lets California residents ask what personal information we disclosed to third parties for their own direct marketing. We don’t disclose personal information for that purpose.
Europe and the UK
If you are in the European Economic Area or the UK, Jedi Technologies, Inc. is the controller of your personal information. The reasons we rely on are listed under How we use it. You have the right to access, correct, update or delete your personal information, to restrict or object to how we use it, to take it elsewhere (data portability), and not to be subject to a decision based solely on automated processing without the safeguards the law requires. You can do this at any time by contacting support@matchmachine.com.
Where we rely on your consent, you can withdraw it at any time. Withdrawing consent won’t affect processing we did before, or processing we do on other lawful grounds.
You have the right to complain to a data protection authority about how we collect and use your personal information. For more information, contact your local data protection authority.
We respond to all requests we receive from people wishing to use their data protection rights in line with applicable data protection laws. We may keep information we need to comply with our legal obligations, resolve disputes and enforce our agreements.
Children
MatchMachine is for people 18 and over, and we don’t knowingly collect personal information from anyone under 18. You enter your birthday when you sign up, and you can’t continue if it shows you’re under 18. The website’s free tools refuse a birth date under 18 too. Members can report a profile as underage. If we learn that someone under 18 is using MatchMachine, we’ll close the account. If you believe a child has given us personal information, contact us.
This website
This website sets no cookies and runs no analytics. Its fonts load from Google Fonts, which sees your IP address. If you joined our earlier waitlist, your email address is held by MailerLite, which sends those emails and offers an unsubscribe link. Deleting your app account doesn’t remove it, so unsubscribe or ask us.
The free chart tool and invite pages
You can see a birth chart at /chart, or a preview from a friend’s invite link, without an account. The birth date, time and city you enter go to our server to work out the chart, and the answer comes straight back to your browser. We don’t save those details, and we don’t write them to our logs. If you compare with someone else, the same goes for their details, so please only enter them if they’re happy for you to.
While you search for a city, the text you type goes through our server to LocationIQ, which finds the place. LocationIQ doesn’t get your IP address from this, and we don’t save what you searched for.
To stop abuse, we count requests from each network address. We keep a scrambled form of the address, which we can’t turn back into the address, for about a week. These tools are for people 18 and over, and they refuse a birth date that’s younger.
An invite page shows you only the first name of the person who invited you and a preview worked out on our server. It never sends their chart, birth details, signs, photo or location to your browser. They can cancel an invite at any time.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect new or changed features, changes in the law, or changes in how we collect or use personal information. We show the effective date at the top of this page so you can tell when it has changed. If we make a material change, the app asks you to review and accept it before you continue. If you object to this Privacy Policy or any change to it, your only option is to stop using MatchMachine and delete your account.
This Privacy Policy was written in English. If you are reading a translation and it conflicts with the English version, the English version controls.
Contact
For any request about your personal information or the security of your data, or questions about this Privacy Policy, contact us. For a particularly sensitive request, you can write to us by post.
Email: support@matchmachine.com
Address:
Jedi Technologies, Inc.
7887 E Uhl Street, Suite 503
Tucson, AZ 85710
Att’n: Legal Department